Kenworth Recognizes Leading Dealers for 2020 Achievements, Customers Support Efforts To Maximize Uptime
Kenworth Sales Company received the prestigious 2020 Kenworth Dealer of the Year Award for the United States and Canada at the annual Kenworth Dealer Meeting held recently in an online event.
“Kenworth Sales Company earned the 2020 Kenworth Dealer of the Year Award with exceptional performance highlighted by an outstanding record 16 Top Ten appearances across our 24 dealer excellence measurement categories,” said Kevin Baney, Kenworth general manager and PACCAR vice president. “Kenworth Sales Company has been among the top Kenworth dealers for many years. It is an honor to present Kenworth Sales Company, Kenworth’s longest tenured dealer, with this award. Congratulations to The World’s Best Dealer for 2020.”
In 2020, Kenworth Sales Company retailed more than 1,500 new Kenworth trucks. The dealer recorded 24 percent heavy duty truck sales share and 19 percent medium duty share in their territories. Kenworth Sales Company also ranked high among Kenworth dealers in facility investments, service capacity, PacLease operations, and percentage of Kenworth PremierCare®Gold Certified dealership locations.
Kenworth also presented eight Gold and nine Silver dealer awards, as well as PACCAR Engines, Medium Duty, Parts and Service, and TRP Dealer of the Year awards.
Kenworth Gold Awards
The Gold Award is presented to a select number of Kenworth dealers each year that achieve the highest level of performance in the Kenworth network. Kenworth Sales Companywas selected as Kenworth Dealer of the Year from among Kenworth’s eight Gold Award winners for 2020. In addition to Kenworth Sales Company, the other Gold winners include Inland Kenworth U.S., Kenworth Maska, Kenworth of Indianapolis, MHC Kenworth – Georgia, MHC Kenworth – Kansas City, Papé Kenworth, and Wichita Kenworth.
Inland Kenworth U.S. earned “Top Ten” recognition in 2020 for customer satisfaction, parts sales growth, TRP stores and TRP growth, and facilities. In 2020, the dealer had strong heavy duty share and exceeded its parts goal. The dealer is a former Kenworth Parts and Service Dealer of the Year award winner.
Kenworth Maska had strong heavy duty and medium duty share in 2020. The dealer made the “Top Ten” rankings several times, including customer satisfaction, heavy duty share, parts sales growth, and parts operation. In the past decade, Kenworth Maska has earned Kenworth Dealer of the Year, PACCAR Engines Dealer of the Year, and three Gold and four Silver awards.
Kenworth of Indianapolis achieved several “Top Ten” spots in 2020, including top rankings for eCommerce volume and parts operation. Kenworth of Indianapolis is a former TRP Dealer of the Year winner. In the past decade, the dealer has received a Gold and Silver award.
MHC Kenworth – Georgia had strong medium duty share and surpassed its parts goal in 2020. The dealer made the 2020 Kenworth Dealer Top Ten rankings several times, including PACCAR MX engines retail, medium duty share, and medium duty goal attainment. MHC Kenworth – Georgia earned two Gold and five Silver awards in the past decade.
MHC Kenworth – Kansas City has received six Gold and three Silver awards over the past decade, in addition to overall Kenworth Dealer of the Year, and Dealer of the Year for PACCAR Engines and Medium Duty. The dealer had outstanding heavy duty share and earned recognition on seven “Top Ten” lists, including PACCAR MX engines retailed, Kenworth PremierCare® Gold Certified locations, and overall facilities score.
Papé Kenworth is the reigning Kenworth Dealer of the Year award winner and once again had an impressive year. In 2020, the dealer ranked high for facility investments, parts retail growth, TRP sales volume, parts fleet sales, and heavy duty share. Over the last decade, Papé Kenworthhas been named PACCAR Engines Dealer of the Year, TRP Dealer of the Year, and Kenworth Dealer of the Year, and has received five Gold and four Silver awards.
Wichita Kenworth achieved impressive heavy duty and medium duty share in 2020 and was the only dealer to receive a perfect score on the PacLease Dealer Excellence evaluation. Wichita Kenworth also ranked high for facility investments, service capacity, facility score, and extended service hours. In the past decade, the dealer has received a Gold and three Silver awards.
Kenworth Silver Awards
During the Kenworth Dealer Meeting, Kenworth also recognized its nine Silver Award winners: Performance Kenworth, Kenworth Amos, MHC Kenworth – Colorado, MHC Kenworth – Memphis, MHC Kenworth – North Carolina, New England Kenworth – Maine, Coopersburg Kenworth, Kenworth Montreal, and Truckworx Kenworth.
Kenworth PACCAR Engines Dealer of the Year
Wichita Kenworth received Kenworth’s PACCAR Engines Dealer of the Year honors for their first time. The dealer sold a large number of PACCAR MX-powered trucks, and achieved the highest PACCAR MX engine share mix. Following their recent construction, Wichita Kenworth now far exceeds Kenworth’s service capacity standard. Highly trained PACCAR MX technicians and 24/7 mobile service units aided customer uptime.
Kenworth Medium Duty Dealer of the Year
MHC Kenworth – Georgia was named Kenworth Medium Duty Dealer of the Year. The award winner sold Kenworth medium duty trucks to a diverse customer base, including towing, construction, city government, utility, petroleum, landscaping and grocery. The dealer achieved impressive medium duty share and sales goal results, and consistently stocked medium duty trucks at its full-service locations.
Kenworth Parts and Service Dealer of the Year
Kenworth of Indianapolis captured the Kenworth Parts and Service Dealer of the Year award with performances at or near the top of every major parts category. The dealer posted significant increases in retail, PACCAR Parts and TRP sales; and grew business through the PACCAR fleet services program.
Kenworth TRP All-Makes Dealer of the Year
Papé Kenworth significantlyincreased its TRP sales, overall parts purchases and retail sales in 2020 to help earn Kenworth TRP All-Makes Dealer of the Year honors. The dealer’s focus on uptime provided customers with outstanding retail parts availability.
Kenworth Dealer Major Anniversaries
Kenworth also celebrated significant Kenworth dealer anniversary milestones reached in 2020: 75 years – Kenworth Sales Company (Salt Lake City, Utah); 50 years – GreatWest Kenworth (Calgary, Alberta); 45 years – Whiteford Kenworth (South Bend, Indiana), CIT Trucks (Normal, Illinois), New England Kenworth (Shelburne, Vermont); 40 years – Kenworth Truck Centres of Ontario (Mississauga, Ontario); 35 years – Kenworth Amos (Amos, Quebec); 30 years – Kenworth Montreal (St. Laurent, Quebec), Kenworth Maska (Sherbrooke, Quebec), and Liberty Kenworth (Swedesboro, New Jersey).